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Useful Information

Useful Information

  • The Underwater Observatory can cater for a maximum of 48 people per tour.
  • The Jetty Train has a limit of 90 passengers per trip.
  • The Jetty Train is able to accommodate wheelchairs and walkers.
  • Bookings are essential.
  • Tours of the Underwater Observatory, including a return Jetty Train ride, depart the Interpretive Centre on the hour.
  • Admission to the Underwater Observatory is only possible by participating in a tour.
  • To enhance our visitor’s experience, translation sheets for tours in the following languages are available from the Interpretive Centre or Underwater Observatory: Chinese, Japanese, Indonesian, French & German.
  • All visitors should be cognisant of the jetty’s condition with regard to dress and physical requirements.
  • Busselton Jetty accepts no liability for any loss, damage or injury arising from a visit or while on the premises.
  • It is a condition of entry that visitors observe all warning signs, off limit areas and City by-laws pertaining to the use of the jetty.

Booking Information

  • Bookings are essential for the Underwater Observatory and Jetty Train.
  • Bookings can be made over the phone or at the Interpretive Centre.
  • Payment must be made at time of booking.
  • Apyment methods include cash, EFTPOS, Matercard and Visa.
  • If your group requires special needs (wheelchair access on train, lift etc) please inform staff at time of booking.

Tour Information

  • The Jetty Train departs the Interpretive Centre on the hour.
  • The Underwater Observatory and Jetty Train tour ticket includes all day access to the jetty.
  • There are six flights of ten stairs within the Underwater Observatory .
  • A lift within the Underwater Observatory allows disabled access.
  • Unfortunately the Underwater Observatory and Jetty Train are unable to cater for prams.
  • During your tour prams may be chained to the jetty structure for a $10 deposit. Please see the Interpretive Centre staff for further information.

Gift Voucher Terms & Conditions

    Gift Cards:
    * are non-refundable and not redeemable for cash;
    * must be presented to redeem;
    * will not be replaced if lost or stolen;
    * are redeemable for retail purchases at the Interpretive Centre or Underwater Observatory only;
    * have a 12-month expiry date from time of purchase.

    Cancellations

    • Busselton Jetty Inc (BJI) reserves the right to cancel any tour with or without notice as deemed necessary due to adverse weather conditions.
    • BJI reserves the right to cancel any tour with or without notice as deemed necessary for the well-being and safety of its patrons & staff.
    • In such circumstances whereby BJI is required to cancel a tour, a change of tour time or a refund will be offered as required.
    • There is no charge for cancellations made 24 hours or more prior to the scheduled tour departure time.
    • BJI will not refund cancellations made less than 24 hours prior to the scheduled tour departure time.

CLOSED THURSDAY 24TH MAY 2018

The Interpretive Centre, Train and Underwater Observatory will be CLOSED tomorrow (Thursday 24 May) due to the forecast weather conditions