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Volunteer

Become a Volunteer

Welcome to the Busselton Jetty Host program and thank you for your interest in becoming a member of our Volunteer Program. 

The Busselton Jetty relies on the assistance of volunteers to welcome and advise visitors about the array of experiences on offer at the wonderful Busselton Jetty. This means that people go away having a positive experience and tell others, which in turns, results in more visitors coming to Busselton. 

The income earned from tourism helps us maintain and preserve the Jetty for future generations.

Volunteering for Busselton Jetty

We believe it is an honour to work as a Host at one of the most beautiful and iconic locations in Western Australia, meeting people from all over the world. It is an introduction into life in the Busselton community and provides a great sense of giving and receiving, as well as belonging to a unique team of committed and passionate people.

All Busselton Jetty volunteer Jetty Hosts posing for a group photo with their Blue Volunteer uniforms on.

General Requirements

To volunteer at Busselton Jetty, you must be:

  • Minimum age – 18 years.
  • Commitment to the aims and objectives of the Busselton Jetty.
  • Work at least 2 x shifts per month.
  • Good communication skills, fluent english.
  • Polite and courteous to the public always.
  • Able to be a team member.
  • Sign a Statement of Agreement and abide by the conditions within that Agreement.
  • Attend compulsory training sessions.
  • Wear the Jetty Host Uniform, appropriate enclosed footwear, and a hat, neat appearance.
  • Join Busselton Jetty Inc as an associate member and pay $15 (from 1st July 2024) to cover your volunteer role at the Jetty for insurance purposes.

General Tasks

The general tasks you will have to undertake while volunteering include:

  • Act as Busselton Jetty Ambassadors to educate the public on the Jetty, its activities and history, directing the public to the ticketing office for information on Tours.
  • Act as Busselton Regional Ambassadors to advise visitors about the number of things to do in Busselton, where to go, eat, stay etc and encourage a positive visitor experience.
  • Assist with Special Events, Cruise Ships and Busselton Jetty Tours and crowd control at events.
  • Assist passengers get on and off the Busselton Jetty Train, helping with blinds, opening gates.
  • Follow all OSH instructions and report all incidents, graffiti, and hazards.
  • Assisting with Administrative tasks such as Fish Species Data collection, database updates, customer
    surveys etc.
 

The Process

If your volunteer application is successful, you will be invited to participate in a half day induction where you will learn further details about the role of a Jetty Host.

Prior to your first shift you will receive Jetty Host uniform including a shirt/vest and lanyard, hat/beanie, information on the history of the Jetty, and a list of frequently asked questions.

During your shift, you will be required to wear the Jetty Host uniform and you will receive free Jetty access. Typical Jetty Host shifts at the jetty take approximately 4 hours.

As a volunteer, tea and coffee is complimentary during your shift, however all other items need to be purchased. Volunteers are invited to two major functions every year, the September “Induction Day”, which is compulsory, and the “Thank You Luncheon” in May.

Busselton Jetty Hosts also receive 30% off retail in the Jetty Shop, one complimentary refreshment per shift, 5% discount at Retravision and free access to the Jetty

To apply to be a Volunteer Jetty Host, fill out the application form below:

Busselton Volunteer Jetty Host Application

"*" indicates required fields

Personal Details

Your details are confidential and will remain private and will NOT be shared with the public.
Residential Address*
Postal Address (If different to residential address)

Emergency Contact

Volunteering Experience

Other Details

Please indicate if you have expertise in any of the following areas?
Are you interested in assisting with your areas at Busselton Jetty?
Are you a current holder of a Senior First Aid Certificate?
DD slash MM slash YYYY

Day & Time Availability

Please indicate your preferred days & times:
Please select your preferred shift quota:
PLEASE NOTE: Four (4) hours is the required minimum per shift however if visitor numbers are low, Jetty Hosts may only be required for one hour. If the Jetty is busy, Hosts may be invited to stay longer. All volunteers are covered by a volunteer’s insurance policy while on shift.
If you are not on the roster, for the day above in that month, do you have any objections to going on an “On Call” should another person be unable to fulfil their shift?
Do you have any objections to being rostered to work at the Underwater Observatory end of the Jetty?
Do you have any objections to being asked to dress up in period costume and/or as a mascot for a certain period?

Volunteer Medical Information

This information remains 100% private and confidential. Please be aware that this next information will be kept in a confidential place. To maximise security of your personal details only senior staff employed by the Busselton Jetty and who have signed a confidentiality agreement will have access to this information
Name
Have you ever had a conviction for crimes involving dishonesty?
Ambulance Subscriber?
Do you have any special needs or allergies we should know about?

Emergency Contact Details

There is so many things to see and do!

Whether you’re looking to join us for a quick visit or wanting to stay the entire day, there is so many things to see and do here at the Busselton Jetty!

There is so many things to see and do!

Whether you’re looking to join us for a quick visit or wanting to stay the entire day, there is so many things to see and do here at the Busselton Jetty!

There is so many things to see and do!

Whether you’re looking to join us for a quick visit or wanting to stay the entire day, there is so many things to see and do here at the Busselton Jetty!

There is so many things to see and do!

Whether you’re looking to join us for a quick visit or wanting to stay the entire day, there is so many things to see and do here at the Busselton Jetty!

Planning a Visit?

Whether you’re joining us for a Quick Visit, Half Day or Full Day – we have several options available for people of all ages!

Planning a Visit?

Whether you’re joining us for a Quick Visit, Half Day or Full Day – we have several options available for people of all ages!